VIP Managed Support Dedicated Server
| Support Feature | Silver VIP Plan FREE! |
Gold VIP plan USD25.00 / mo |
Platinum VIP plan USD50.00 / mo |
|---|---|---|---|
Technical Support Channel |
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| Ticket | |||
| Skype Live Chat | |||
| Phone Call | |||
Server access |
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| Server Access Via SSH Or Remote Desktop | |||
| Full Root / Admin Access | |||
| Remote Console With Remote Power, Reboot | |||
Support & account management |
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| 24/7 Support Ticketing System | |||
| 24/7 Phone Support | |||
| Dedicated Engineer Support | |||
Performance SLA |
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| 99.99% Network Uptime Guarantee | |||
| 99.99% Server Uptime Guarantee | |||
| Express Parts Replacement | |||
| 99.99% Security Guarantee | |||
Monitoring |
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| Custom Escalation Procedures | |||
| 24/7 Server Monitoring (CPU, Memory, Disk, Network) | |||
| 24/7 Monitoring Of Custom Services & Processes | |||
Software / hardware updates |
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| Custom Maintenance Server For H/W Changes | |||
| Managed OS Updates & Patches | |||
| Third Party Software Installation | |||
| Automated O/S Updates (Optional) | |||
Best effort ad-hoc support services included |
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| Website Migration Cpanel to Cpanel | |||
| File System Checking | |||
| System Housekeeping | |||
| Programming Scripts Debugging | |||
| Website Housekeeping | |||
| Programming Scripts Modification | |||
| Website Restoration | |||
| Website Migration in Different Platforms | |||
Managed services |
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| Managed DNS | |||
| Managed Firewall Services | |||
| Server Management Consultation | |||
| Network & Server Intrusion Prevention(C-Panel Only) | |||
| Daily Backup Services | |||
Enchanced security support |
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| Enhanced Access Protection | |||
| Enhanced Password Management | |||
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Shinjiru dedicated servers offer consistent performance and maximum security.
Total control
VPS flexibility and control, plus single-tenant power. It’s the ultimate in dedicated hosting, with or without setup an easy-to-use control panel and managed services.